If you have locked yourself out during our working hours, please contact us or visit us in the office and we can open the door for you or advise you on what to do. Depending on the building, this can cost up to €50. Please note that we sometimes need to hire a specialist to open the door. This will cost you extra.
Have you locked yourself out outside of working hours? Please call our emergency number for further instructions. We might forward you to a locksmith. Please be aware that you will be charged for hiring the locksmith and that locksmiths can be quite expensive during nighttime and the weekends. We do not refund the costs of a locksmith.