Booking Questions

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  1. What are the conditions I have to meet to book one of the residences? Everybody is welcome to book with us. But to book one of our residences, you need to meet the following conditions: Age You have to be at least 18 years old. Are you a student? If you are an (international) student, we need a copy of your valid passport and a current proof of enrollment of your ...
  2. How do I book a residence? Booking a residence with us goes completely digital and online through our website!Head over to our special How to book page for the complete information on how to book! Once you are ready to book, browse through our offer on our page Our Residences.Recently we have improved our booking ...
  3. How do I book a parking space? We are happy to hear you are interested in our parking places! Soon we will offer parking places to book on our website for most of the cities. To book a parking spot when they are available, simply log into our website and click on the desired parking place.EindhovenIn Eindhoven, we are working ...
  4. Can I book an unfurnished residence? Only if the residence is listed as an unfurnished residence. When a residence is listed as fully furnished or semi-furnished, we unfortunately can’t change this. The residence will come with the included inventory. Are you specifically searching for an unfurnished home? You can filter our ...
  5. Can I live together with my partner in a residence? It’s possible to live in a residence as a couple! To see which of the apartments are suitable for more people, just filter our offer by selecting the amount of people on your left on the page Our Residences.
  6. How much is the rent of a residence? The rent prices differ per type of residence and building. All rent prices are stated in our list of residences on our page, Our Residences. Each listing of our residences mentions the final monthly rent price at the top. Below you can see the basic rent price for your information. ...
  7. Why does a residence gets booked so fast? We understand it’s a pity when your desired choice of a residence has been rented already in a short time. Generally, the demand for housing in The Netherlands is fairly high and this results in our residences getting booked very fast in the large cities. Currently, both our buildings Van ...
  8. What is the booking fee and why does it differ per building? The owners of our buildings requests a one-time booking fee comprising administration and contract costs. When booking a residence, you will be required to complete this fee. Because we work with different owners per building, the fee also differ per building and thus residence. You only pay the ...
  9. What do I need to pay when making a booking? You only pay a booking fee to confirm that you agree with the residence you booked. The owners of our buildings requests this one-time fee comprising administration and contract costs. Read more about the booking fee here. When you have paid the booking fee and we have approved your ...
  10. What is the cancellation policy? We always encourage our customers to read the information of the residence carefully before placing a booking. Some of our buildings come with very specific requirements. It can happen that you don’t meet all the requirements and we need to decline your booking. Or, it can also happen you want ...

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