Is my booking guaranteed?

Normally yes. When you've paid the booking fee and we've approved your application, you're assured to get the home. Make sure to carefully read the (income) requirements of the residence before booking, to prevent disappointment!

During very busy times, it might happen that 2 people book the same residence at the same time. We're notified automatically when a residence has been double booked. We'll contact the person who was the last to book (and this can be a matter of seconds) and will suggest another residence, if available.

Categories: Booking