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  1. What's included in the monthly rent? This depends per building. For all locations, the basic rent and an advance payment of service costs are included in the monthly rent. The service costs cover the costs for cleaning and energy of the common areas, and the caretaker costs. For most of our residences, an advance payment of ...
  2. What's the deposit for? When you book a residence with us, we ask you to pay a security deposit that is usually the equivalent of one month's rent. At the end of your tenancy, we'll refund your deposit if your residence is clean, nothing is broken or significantly damaged, and there are no outstanding payments. 
  3. Who pays the maintenance costs of my residence? Regular home maintenance is needed to keep your house in good shape. But who pays for what? The Dutch government has created guidelines to check which costs are for you as a tenant or for Holland2Stay.  Responsibility of Holland2StayIn short, we're responsible for major maintenance and ...
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