What do I do when I lock myself out?

If you have locked yourself out during our working hours, please contact us or visit us in the office and we can open the door for you. Depending on the building, this can cost up to €25.

However, if this happened outside our working hours, you can call the Holland2Stay emergency number, +31 (0)85 744 1191. If our colleagues are in the neighborhood, they can come and help you out for a fee of €50. If not and the issue is technically more complicated, they will forward you to a locksmith.

Please be aware that you will be charged for hiring the locksmith and they can cost quite a bit during nights and during the weekends.

Categories: Tenant Questions