How To Book
Booking your perfect home couldn’t get any easier!
Our booking process is easy, safe and entirely online, from the moment you start browsing through our offer to the moment you sign the rental contract. We aim to offer you a stress-free booking experience that can be arranged quickly and remotely from anywhere in the world.
Every Tuesday, we publish new available studios and apartments on our website. Be sure not to miss the chance to book your favorite residence! No waiting lists and no prior reservations – we keep it simple, transparent and offer equal opportunities for everyone.
OUR BOOKING PROCESS
- Create an account
To book a residence, first create an account on our website. To activate your account, you have to pay a one-time administration fee of €23.50 (non-refundable). Register here.
- Select your favorite residence
Browse through our offer and select the residence you want to book. You can be assigned to a residence in two ways:
In a newly finished building, the residences are not occupied yet. Therefore, you can book these residences right away on our website.
Participate in the lottery
If someone moves out of a residence, we will select a new tenant completely random by lottery. Every Tuesday (at approximately 18.00hr) new available residences are published on our website. In order to participate in the lottery, sign up for your favorite residence before Sunday 20.00hr. On Monday between 9 AM and 10 AM, a random signee is automatically selected to book. We inform you whether you are selected or not. If you are selected to book, you will have 24 hours to accept the booking.
- It is not possible book on behalf of somebody else. The person completing the booking and whose name is on the account has to be a tenant of the residence booked.
- You can only sign up for one residence per week.
- The selection will be done entirely random and fully automatic. You will have the same chance to book regardless of how early or late in the week you sign up for a residence.
- Pay the booking fee
To complete your booking, you are required to pay a booking fee. This fee will become part of your deposit after we have approved your documents and you signed the contract. You pay the booking fee to confirm that you agree with the residence you booked.
- Upload relevant documents
In your H2S account, upload relevant documents (e.g. passport, proof of enrolment or proof of income), so we can verify if you are eligible to rent the residence and we can arrange your contract.
- Sign contract
When you have paid the booking fee and we have approved your application, you are assured to get the home. Within 14 days after payment, the tenancy agreement will be sent to your email.
- Pay the first month’s rent and deposit
To finalize the booking process, you have to pay the first month’s rent and the remaining deposit before the first day of your rental agreement.
- Make an appointment to check in
After paying your first rent and deposit, you can schedule a check-in appointment through your Holland2Stay account under ‘My appointments’. You can pick up the date and the time that suits you best. You can only schedule the check-in during office hours, from Monday to Friday.
- Enjoy your stay!